Auralis Health: One Platform. Better Care.
Codvas designed and built the Auralis web platform end to end a patient-facing website, an appointment portal, and a clinician dashboard that make virtual care feel calm, credible, and effortless.
[ Overview ]
Making virtual care feel as trustworthy as an in-person visit
Auralis Health connects patients with licensed clinicians for virtual consultations, prescriptions, and ongoing care. As the company scaled across Germany, its digital presence had grown into a patchwork of a marketing site, a separate booking tool, and a clinician portal that looked and behaved like three different products.
Codvas was brought in to unify the experience — to explain what Auralis does, earn the trust of cautious patients, and give clinicians a calm, focused workspace. The platform had to communicate clinical credibility while staying simple enough for a first-time, often anxious user.
[ Business needs ]
Client request & business goals
Auralis needed to position itself as a serious healthcare provider — not just another wellness app. The challenge was to explain a clinical service to first-time patients while satisfying strict expectations around privacy, credentials, and data handling.
Because a new insurance partnership drove a hard launch date, the work was delivered in two phases. Core patient-facing pages and the booking flow shipped first; the clinician dashboard and account areas followed. Weekly working sessions with Dr. Hoffmann’s team kept clinical accuracy, design, and engineering aligned throughout.
[ Challenge]
Challenges & solutions
CHALLENGE
First-time patients were dropping off before booking the service felt clinical and hard to trust online.
SOLUTION
A guided, human first-visit flow with clear pricing, clinician profiles, and reassurance at every step reduced hesitation.
CHALLENGE
Three disconnected products site, booking, and clinician portal created a fragmented, inconsistent experience.
SOLUTION
One shared design system and component library unified every surface and cut future build and maintenance time.
CHALLENGE
A fixed launch date tied to an insurance partnership left little room in the timeline.
SOLUTION
A two-phase release shipped the booking journey first, then the clinician dashboard without compromising quality.
[ Results ]
A calmer, more credible platform patients actually complete
Faster appointment booking
more completed patient sign-ups
Consultation no-shows
Average patient satisfaction
The unified platform turned a fragmented set of tools into one coherent story that patients trust and clinicians enjoy using. Clearer positioning, stronger trust signals, and a guided first-visit flow reframed Auralis as a genuine healthcare provider rather than just another app.
One design system and one codebase now power every surface — cutting the cost of shipping new features and giving Auralis a stronger foundation for its next markets.
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